Refund Policy
Our commitment to your satisfaction
Last updated: June 2026
Warranty-Based Resolution
In the event of a valid warranty claim, Next Drive LLC will first attempt to provide a replacement part from our inventory. If a replacement is not available, we may source one through our authorized partner suppliers. Should a replacement not be possible, you may be eligible for a refund in accordance with our company policies.
Non-Refundable Charges
All shipping charges and applicable taxes are non-refundable.
Damage Reporting
Any visible shipping damage must be reported within 24 hours of delivery, with supporting photos. Damage reported after this window may qualify for replacement only (if available), with no refund.
Order Cancellation
Cancelling an order after it has been placed incurs a 30% restocking charge on the order total.
Refund Processing
Approved refunds are processed within 5–7 business days of the returned part being received and inspected.
Disputes & Chargebacks
Payments are non-refundable once the order has been processed. You agree to contact Next Drive LLC first to resolve any issue before initiating a dispute or chargeback with any bank, credit card provider, or payment processor.
Contact
To request a refund, call +1 (210) 607-8886, email info@nextdrivegloballlc.com, or contact us with your order information.